ScamSmarts

Vendor bank-detail change

Email says the vendor's bank details changed; payments get redirected.

How to spot it

  • Bank change by email
  • Urgency
  • Reply-To differs

What to do

Verify any bank change by calling the number already on file, never one in the email.

What the real thing looks like

  • A routine invoice with unchanged bank details paid through the normal process

Try an example

A practice example with fictional companies. Answer it, then see the tells.

Is this email a scam or legit?

Inbox
FromFrom: Northwind Medical Supply - Accounts ReceivableSender address: ar@northwind.example
Reply-Tonorthwind.ar@mailbox-live.example
Tome

Updated remittance details

Hello,

Our bank has changed. Please pay invoice 2245 to the new account in the attached form and reply to confirm.

  • Attachment: New-remittance-details.pdf (81 KB)
Your answer
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Sources